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View Unapplied Payments

After you've Refreshed the Credit page to apply the Unapplied Payments mode, the Account Portal may display "Report is being generated." When it finishes, the report displays payment information such as Date received, Payment Type, Ref No, Amount, Balance.

  1. You may have a lengthy list of unapplied payments. To research them efficiently, use the small arrows in the report header to sort the entries by column information.
  2. Optional. Choose to print and/or export the produced report.

You can continue to research credit data or access additional account information on another portal page.